Privacy Policy

Harmoniya Therapy

At Harmoniya Therapy, your privacy is important. I am committed to protecting your personal and health information and handling it with care, respect, and confidentiality.

This Privacy Policy explains how your information is collected, used, stored and protected when you visit this website or engage with my services.

Information I Collect

Depending on how you interact with Harmoniya Therapy, I may collect:

• Your name

• Email address

• Phone number

• Postal address

• Date of birth

• Emergency contact details

• Health and wellbeing information relevant to your therapy

• Referral information (including ACC referrals where applicable)

• Appointment history

• Payment and invoicing information

• Any information you choose to provide through enquiries, emails or intake forms.

Why I Collect Your Information

Your information is collected so I can:

• Respond to enquiries

• Arrange appointments

• Provide safe and appropriate therapeutic services

• Develop treatment plans

• Maintain accurate clinical records

• Meet professional, ethical and legal obligations

• Process payments and ACC claims where applicable

• Communicate with you regarding appointments or your care.

I only collect information that is necessary for providing my services.

How Your Information Is Collected

Information may be collected when you:

• Complete a contact form on this website

• Email or phone me

• Complete intake paperwork

• Attend therapy sessions

• Are referred by ACC, a GP, another health professional, or another approved referrer (with appropriate consent)

• Use online booking services (if available).

Confidentiality

Everything discussed during therapy is treated as confidential.

There are, however, a small number of situations where I may be legally or ethically required to share information, including where:

• there is a serious and immediate risk of harm to yourself or another person

• disclosure is required by law

• records are subpoenaed by a Court

• you provide written consent for information to be shared

• information needs to be shared with ACC or another authorised party as part of your treatment or claim.

Where possible, I will discuss this with you before any information is shared.

Storage and Security of Information

Your personal information is stored securely using reasonable physical, electronic and administrative safeguards.

Only authorised people involved in your care or the administration of Harmoniya Therapy have access to your information.

Client records are retained in accordance with New Zealand legal and professional record-keeping requirements.

Website Information and Cookies

This website may collect anonymous information such as:

• browser type

• pages visited

• time spent on the website

• general location data

• website performance information.

This information helps improve the website and does not generally identify you personally.

The website may use cookies to improve your browsing experience. You can disable cookies through your web browser if you prefer.

Third-Party Services

Harmoniya Therapy may use secure third-party providers for services such as:

• website hosting

• email

• online forms

• appointment scheduling

• telehealth consultations

• secure clinical record keeping

• payment processing.

These providers are expected to maintain appropriate privacy and security standards.

Your Rights

Under the Privacy Act 2020, you have the right to:

• request access to your personal information

• request correction of information you believe is inaccurate

• ask questions about how your information is used.

Requests can usually be made by contacting Harmoniya Therapy directly.

Links to Other Websites

This website may contain links to external websites.

Harmoniya Therapy is not responsible for the privacy practices or content of other websites.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in legislation, professional standards, or business practices.

The most current version will always be available on this website.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Harmoniya Therapy

Email: nikki.socialworkcounselling@gmail.com

Phone: 0279618860

North Canterbury / Christchurch, New Zealand